Privacy Policy mpo007 – Personal Data Protection for Malaysia Users

To provide a secure and fully functional service, mpo007 collects several categories of personal data from users. All data is collected on the basis of operational necessity and relevant legal compliance requirements.

Mpo007 collects data through several different channels. Understanding these channels helps you know when and how your information is collected.

• Account registration — Information you enter yourself during the registration process, including your name, email, and phone number.
• KYC verification — Identity documents submitted during the mandatory identity verification process prior to the first withdrawal.
• Platform usage — Activity data automatically generated when you use the platform, such as games played and transactions made.
• Devices and browsers — Technical information collected automatically via cookies and other tracking technologies for security purposes.
• Support communications — Records of conversations with the customer support team for future reference and service improvement.

Every piece of data collected by mpo007 has a clear and specific purpose. We do not use your data for purposes outside the scope stated below without your prior consent.

• Verifying your identity and fulfilling KYC requirements as stipulated by relevant regulations.
• Processing deposits and withdrawals securely and accurately.
• Providing effective customer support whenever you need assistance.
• Detecting and preventing fraud, money laundering, and unauthorized activities.
• Sending important account notifications, such as transaction confirmations and security updates.
• Personalizing your platform experience based on your preferences and playing habits.
• Comply with applicable legal and regulatory obligations.

Mpo007 understands how sensitive your personal data is. As a general rule, we do not share your data with external parties. However, there are specific situations where data sharing is necessary or required:

• Payment providers — Information required to process transactions is shared with approved payment providers, all of which are subject to strict security standards.
• Game software providers — Minimum technical data required to operate games is shared with game software providers integrated within the mpo007 platform.
• Legal requirements — mpo007 will disclose information to the authorities when required by a valid court order, law, or regulation.
• Fraud prevention — In cases where there is strong evidence of fraudulent activity involving third parties, relevant information may be shared with the authorities for investigation purposes.

Mpo007 invests seriously in security infrastructure to protect user data. Here are the technical and organizational measures we have implemented:

• 256-bit SSL/TLS encryption for all data communications between users and our servers.
• Passwords are stored using irreversible hashing functions — we cannot view your password in its original form.
• Two-factor authentication (2FA) is available for all accounts as an added layer of protection.
• Continuous 24/7 security monitoring to detect any suspicious activity or unauthorized access.
• Regular security audits and penetration testing by internal and external security teams.
• Strict internal access controls — only authorized staff may access user data, and only for legitimate work purposes.

Mpo007 does not store your personal data indefinitely. We set appropriate retention periods based on the type of data and applicable legal requirements.

• Active account data is retained for the duration your account remains active, plus an additional period as required by compliance obligations.
• Financial transaction records are retained for a minimum of 5 years in accordance with anti-money laundering compliance requirements.
• KYC data is retained for 5 years after account closure or termination of the business relationship.
• Technical and security logs are retained for 12 months for investigation purposes when required.
• Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.

Mpo007 respects your rights over your own personal data. Here are the rights you hold and how to exercise them:

To exercise any of the above rights, contact the mpo007 customer support team via live chat available 24/7 on the platform. Requests will be processed within 30 working days.

Mpo007 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Below is an explanation of the types of cookies used:

• Essential Cookies — Required for core platform functions such as secure login and session management. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies — Collects information on how you use the platform to help us improve overall performance and user experience.
• Functional cookies — Allows the platform to remember your preferences such as language and display settings for a more personalized experience.
• Analytics cookies — Used to analyze platform usage patterns in aggregate, helping us make better-informed improvement decisions.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect your ability to log in and use the mpo007 platform fully.

Mpo007 takes child protection issues very seriously. This platform is strictly for adult users aged 18 and above.

If you believe a minor under your care may have registered an account on this platform, please contact us immediately via the platform's live chat so prompt action can be taken.

Mpo007 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements.

• The latest version of this Privacy Policy is always available on this page with a clear update date.
• Significant amendments will be communicated to members via in-platform notifications or email to their registered address.
• Continued use of the platform after amendments are published constitutes acceptance of the updated terms.
• If you disagree with any amendments, you may close your account before the changes take effect.